Oh, the Free Press...

I have been battling with the newspaper this past week. In the past seven days, I have only received my paper in a timely fashion twice. I know the number of the customer service department by heart, and talk to Pete almost on a daily basis. I called him again this morning when my paper had not yet arrived by 7:30. He was pretty good about it, but said they were having a hell of a time because of temporary carriers,etc. I understand that, but did Pete realize that I was paying for a morning paper, and that really didn't mean a lunchtime paper or an afternoon paper? Of course he did, and he has encouraged me to call every time things go wrong, because he wants management to realize there is a problem. No problem, Pete, I will put you on speed dial. To make things worse, yesterday was Sunday, which means a bigger edition and what I look forward to most - the crossword puzzle. I waited and waited but no paper came. Finally, around 9:00 AM, the paper showed up. Guess where? Way out on the main sidewalk! I walked down to get it and noticed a newspaper in front of each house, but out on the sidewalk. How stupid is that? Obviously, it was too far for the carrier to actually walk up to each house and toss the paper on the porch.